Frequently Asked Questions

Everything you need to know about our luxury apparel and accessories.

What is the typical shipping timeframe for orders?

Standard shipping usually takes 3-5 business days within the continental United States. International shipping times vary by location, typically arriving within 7-14 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges can be processed for different sizes or colors, subject to stock availability.

How do I ensure I am ordering the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Yes, PGN Bearings is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified manufacturing processes across our entire collection.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.